Get help, and what its diagnostics contain

Get help, at the bottom of Reelhost's sidebar, opens Support in your account, already signed in, with a short diagnostics report filled in under Include diagnostics. Nothing is sent to us until you click Send.

The report holds the Reelhost version and your Windows or macOS version, your plan, Jellyfin's version and port, how it runs, its server name, any other media server, and each check's result. It never holds license keys, tokens or passwords. Read it, and remove anything you'd rather not share. It's kept ready for an hour.

Without an activated license, Get help opens the sign-in page instead.