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Troubleshooting

Jellyfin isn't answering

You might see "Jellyfin isn't answering on port …" in People & folders, or "Jellyfin didn't answer … yet" after applying fixes.

  • Give it a minute. Jellyfin can take a while to start, especially just after the computer starts.
  • Start it. Start Jellyfin from the Start menu, then click Check again in the Check-up.
  • Run the Check-up. It shows which port Jellyfin is on and whether another program, such as Emby, has it.
  • Right after a fix? If Jellyfin still doesn't answer after a minute, restore the backup that fix made in Backups.
  • An endless spinner in the browser? Two Jellyfin tabs that sign in at the same moment can sign each other out. Close the other Jellyfin tabs and sign in again in one.

Still stuck? Click Get help at the bottom of Reelhost's sidebar, or ask us in your account. All help topics.